Why do Microsoft remove features in Microsoft Money
The reasons why Microsoft remove features are complex. Some of the potential reasons are below - they have not told me anything specifically though.
- Feature no longer used. How they determine this is unclear, but some features are not used by enough users and there is a tendency to stop supporting such features.
- Feature too expensive to support - if a feature is unclear on how it is to be used, then it might incur too many phone calls or online support queries to continue to provide
- Feature doesn't work properly, and it's easier to remove than to fix
- Feature is broken by an upgrade of another feature. This happens more than perhaps everyone would like. The product is so interlinked, that a small change in one feature could have wide reaching changes in another
- Feature is out of date. A good example here is a promotional feature which Microsoft supports for a year
A list of the features that I know have been removed in various versions of Microsoft Money is on the
removed items page.
Keywords: remove, feature