Microsoft (MS) Money (MSMoney) FAQ, Help and Information Pages

Microsoft (MS) Money (MSMoney) FAQ, Help and Information Pages



You cannot open your Money file after reinstallation

If you see one of the following messages when starting Microsoft Money, then you might need to follow the directions below to get back into your file.
  • Money cannot locate filename or cannot open it, possibly because it is a read-only file or you do not have permission to change it or your disk drive is write-protected.
  • If you have chosen the correct file and it cannot be accessed, you will need to click OK and then restore your most recent backup file.
  • If the file is being used by another application, close it in the other application and click OK to try again.
The reason you see this error with Microsoft Money 2005 is that some of the CD versions were pressed before the QFE#2 update (version number 14.0.xxx.1105) was produced, and this update causes Money files to be 'upgraded'. This was a major update to the Money program (see FAQ Article 269 for some of the issues fixed).

The 'upgraded' file (which is present as you are reinstalling) cannot be read by the pre-QFE#2 software (i.e., the version you've just installed from the CD).

To avoid this problem, you need to open the sample file or create a new file. This can be done by starting Money from the start menu, and selecting the File->Open option on the menu at the top of the program window.. Ensure you are online, and Microsoft Money should automatically start to download the online update. You may need to manually select an option to allow this to happen. When all is downloaded, start Money and try to open your file again. If the file won't download, or stalls for a long time, check FAQ Article 204. In some cases, a reboot may be required after the installation of this patch

Categories: Installation, Errors
Rank # 22 / 553

Keywords: Error, Reinstall, Update, QFE, 2005

Article Last Updated: Sunday, April 20, 2008 10:27:01 AM
Article Created: Friday, January 14, 2005
Users: There are currently 65 users online
Contact me to submit an article for this site. [See FAQ Article 9 for support]